Area Manager – Shawlands, Glasgow (Full Time)

About the Role

We are seeking an experienced, motivated, and forward thinking Area Manager to lead our branch operations and support the continued growth of our market leading Shawlands Branch.

This is a key leadership role within the company, responsible for driving sales, maintaining exceptional service standards, developing a high performing team, and guaranteeing the branch consistently delivers against budgets.

As part of the company’s management group, the successful candidate will demonstrate professionalism, and a proactive approach at all times.

Reporting to: Company Directors

Key Responsibilities

• Lead the day to day operation of the branch across Estate Agency
• Ensure operational objectives, service standards, and financial targets are achieved or exceeded
• Promote and implement best practice across all areas of the business
• Lead sales negotiator for branch
• Maintain high standards of compliance across all regulatory and legislative requirements
• Handle customer complaints professionally and implement corrective actions to prevent recurrence
• Protect and enhance the company brand and reputation at all times
• Drive a culture of continuous improvement and industry leading standards

Business Development

• Increase market share and identify opportunities for growth
• Develop and expand into new markets where appropriate
• Grow stock levels strategically
• Collaborate effectively with colleagues and fellow Area Managers to achieve wider business objectives

Team Leadership & Staff Management

• Lead, motivate, and develop a high performing branch team
• Make sure the branch is appropriately staffed
• Support training, coaching, and ongoing professional development
• Foster a positive, hardworking, and supportive team culture
• Encourage high standards of professionalism, accountability, and customer service
• Manage payroll communication and ensure staff records remain accurate and up to date

About You

The ideal candidate will:

• Have strong experience within Estate Agency
• The successful candidate must have sales negotiator experience and a proven track record in residential sales
• Be a confident leader with excellent communication and people management skills
• Demonstrate commercial awareness and a results driven mindset
• Be highly organised with strong attention to detail
• Thrive in a fast paced environment and lead by example

Confidentiality

Due to the nature of the role, confidentiality is essential. All employees are expected to maintain the highest standards of professionalism and discretion regarding company, client, and staff information.

Additional Information

This job description reflects the current requirements of the role. As the business evolves, responsibilities may be reviewed and amended in consultation with the successful candidate.

A full UK Driving Licence is essential.

Full Time – Core hours are as follows:

36 Hours per week.

Monday 9am – 5pm

Tuesday 9am – 5pm

Wednesday – 9am – 5pm

Thursday – 9am – 5pm

Friday – 8am – 5pm

Flexibility will be required to cover office opening hours and late night appointments, this includes participation in a weekend rota from time to time.

Salary: DOE – Highly competitive basic salary, plus performance related bonus

If you wish to apply for the above post, please send your current CV and covering letter to recruitment@clydeproperty.co.uk using the ref: Area Manager Shawlands